Verify Your v2238 Account
Verification is how we keep your account and your balance secure. We ask for a government-issued photo ID and a selfie that matches it — that is the core of the process. If your registered wallet number differs from the one you are withdrawing to, a short address or statement check may follow. None of this is a barrier; it is the
step that lets us release funds to the right person and block anyone else from touching your account. Submit documents through the verification section in your account settings and our team reviews them in order.
- Photo ID — Upload a clear image of your national ID card or passport — both sides if it is a card.
- Selfie Match — Take a selfie holding the same document so we can confirm the account belongs to you.
- Wallet Confirmation — Confirm the bKash, Nagad or Rocket number on your account matches the one you plan to withdraw to.
- Review Complete — Once documents are reviewed, your account is cleared for withdrawals and the status updates in your profile.